Replaced HubSpot + Zoho with a $0 CRM
Complete lead lifecycle, WhatsApp-first
Bespoke production CRM managing leads from WhatsApp inquiry through booking and payment. 10 modules, 11 DB tables with row-level security, 2 user roles.
Client: FindMyHotel CRM
At a glance
Modules
DB tables
Saved ($)
Faster closes
What needed solving
FindMyHotel was bleeding $750+/year on HubSpot + Zoho + an SMS gateway, and still none of those tools spoke WhatsApp — which is where 95% of their leads actually came from. The team was double-entering everything by hand.
What we did
WhatsApp-first inbox
All inbound inquiries land in a CRM inbox tagged with source, intent, and SLA timer.
Lead lifecycle stages
Inquiry → Qualified → Quoted → Booked → Paid → Reviewed — every stage tracked.
Row-level security
Owners see everything; agents see only their assigned leads. Supabase RLS.
Quote builder
One-click WhatsApp templates with rate, hotel, dates, and a payment link.
Payment + booking ledger
Razorpay-linked, reconciled per booking, exportable for accounting.
Owner dashboard
Live KPIs: leads today, conversion %, avg quote-to-booking time.
What changed
Replaced HubSpot + Zoho with a single-tenant CRM. $750+/year saved. Lead handoff time dropped from hours to seconds. The team now closes bookings 2× faster because everything happens in one screen.
Modules
DB tables
Saved ($)
Faster closes
Built with
“We pay zero per month now. And the CRM does more than HubSpot ever did — because it actually understands WhatsApp.”
— FindMyHotel, Hospitality Tech
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