Earn the reviews you deserve — quietly, automatically, ethically.
Digiocular runs review requests, monitoring and replies on ReviewWala, our own reputation software used by 260+ businesses, from Manila for businesses in India, the Philippines and worldwide. Starter covers one location on Google for $199 to set up plus $99/mo; Growth monitors six platforms for $249/mo. Connecting ReviewWala and your platforms typically takes 7–10 days.
Starter, after a $199 setup
Platforms monitored
businesses already on ReviewWala
days to connect ReviewWala and your platforms
Growth: six platforms and AI-drafted replies
What is included in reputation management?
Capture, respond, monitor — quietly, every day.
ReviewWala BSP setup
Our own SaaS — already serving 260+ Indian businesses. Connected to your Google Business Profile in under an hour.
6-platform monitoring
Google, JustDial, Zomato, Practo, TripAdvisor, Facebook — all in one dashboard. New review? You know in 60 seconds.
WhatsApp review request flow
Post-purchase / post-service WhatsApp template asking for feedback. India's most-opened channel doing your reputation work.
AI-drafted response templates
Hindi or English, owner-tone replies — in one tap. We draft, you approve. Never another unanswered review.
Negative-review shield
Smart routing: 5★ feedback gets pushed public; 1-3★ routes private to the owner first. Unhappy customers become improvement signal, not 1-star damage.
Monthly reputation report
Rating trend, sentiment analysis, competitor benchmark, response-time SLA. One PDF + a 30-min review call.
How does reputation management work?
Predictable, repeatable, reportable.
Audit current reputation
We benchmark your rating + sentiment across all 6 platforms + 3 competitors. Baseline established.
Connect ReviewWala + platforms
BSP setup, platform connections, WhatsApp template approval — typically 7-10 days.
Launch capture flow
Every transaction triggers a WhatsApp ask. 5★ pushed public; <4★ private.
Monitor + respond ongoing
AI-drafted responses, monthly reports, bi-weekly check-ins, and a rating trend you can see month by month.
How much does reputation management cost?
Simple tiers. No surprises.
Growth
Starter + 6 platforms + AI responses + WhatsApp flow + bi-weekly check-ins
Enterprise
Dedicated reputation manager + crisis response + competitor monitoring + weekly calls
Questions, answered.
Is review-gating ethical?+
Our flow is a one-sided ask, not a gate. We send every customer the same WhatsApp template asking 'how was your experience?' If they tap 5★, we make it one-tap easier to leave a public review (because most people don't, even when they're happy). If they tap <4★, we route the feedback to you privately first — so you can fix the underlying issue. We never block anyone from leaving any review on any platform.
Can you remove a bad review?+
Honest answer: no, not magically. We can flag policy violations (fake reviews, off-topic, hate speech) to the platform for removal — but the platform decides, and most of the time the playbook is: respond professionally, fix the underlying issue, and bury the bad one under fresh 5★ reviews. That's where our capture flow earns its keep.
What's ReviewWala vs Google reviews?+
Google reviews live on Google's platform. ReviewWala is our SaaS that automates capturing them (and 5 other platforms') through WhatsApp. Your reviews still live on Google / JustDial / Zomato / etc — ReviewWala just gets you many more of them, faster, and routes negative ones private.
How do you handle Hindi/multi-language reviews?+
AI responses can be drafted in Hindi, Hinglish, English, Tamil, Bengali, or Marathi. WhatsApp request templates support Hindi out of the box. Most of our Tier-2 city clients run a Hindi-primary flow with English fallback.
What if competitors are review-bombing us?+
Real concern — happens often in hospitality. Our crisis response in the Enterprise tier: we identify the pattern (timing, account ages, language fingerprints), file a bulk policy-violation flag with the platform, and counter-launch a public review campaign to bury the fake ones. Most coordinated attacks lose effectiveness within 2-3 weeks.
Do you work with businesses in India and the Philippines?+
Yes. Digiocular is headquartered in Manila, Philippines and works remote-first with clients worldwide, including the Philippines, India, the United States, the United Kingdom and Europe. Delivered client work so far is mostly in India (hotels in Varanasi, a travel agency, a D2C footwear store and an FMCG snack brand) and the Philippines (a lakeside resort and its restaurant in Batangas, a spa in Quezon City and a food business in Manila). Working hours on WhatsApp are 9am–9pm IST (11:30am–11:30pm PHT). All prices are published in US dollars; local currency is available on request for India.
Own your reputation. Quietly.
Free reputation audit. We’ll benchmark you against 3 competitors in 7 days.
Read before you decide
Practical, no-fluff guides that answer the real questions before you spend anything.