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HospitalitySocial Media Management

+320% engagement, +180% followers

+55% direct inquiries

Elevated brand storytelling, Reels strategy, growth analytics. Consistent content quality and strategic timing.

Client: Hotel Satsang Grand

At a glance

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CHALLENGE

What needed solving

Hotel Satsang Grand had a strong physical product but flat social numbers. Posts went up irregularly, captions were templated, and the calendar was reactive rather than strategic.

SOLUTION

What we did

Storytelling framework

Built a 4-pillar content matrix: Rooms, Food, Guests, Behind-the-scenes.

Reels-first calendar

3 Reels + 2 carousels per week, all batched in monthly shoots.

Growth-loop captions

Hooks tested weekly; best-performing formulas reused.

Analytics-driven timing

Posts scheduled around the local local-tourist scroll window.

DM funnel

Inbox templates for inquiries, with handoff to the front desk.

Quarterly creative refresh

Avoids the 'same post 12 times' fatigue.

RESULT

What changed

Three months in: +320% engagement rate, +180% follower growth, +55% inbound DM inquiries. The hotel's brand started getting recommended in local WhatsApp groups organically.

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Built with

Adobe PremierePhotoshopNotionMeta Business SuiteLaterCanva Pro
Our DMs used to be silent. Now we get inquiries every single day — most of them from people who'd never heard of us a month earlier.

Hotel Satsang Grand, Hospitality

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